The rules of the road.

1. Who we are

What Works Psychology is the trading name of Dr Henry Briscoe, a sole trader and HCPC-registered Clinical Psychologist based in the United Kingdom.

You can reach us at contact@whatworkspsychology.co.uk.

2. What we offer

What Works Psychology provides four categories of service through this website:

• Free tools. The Clinical Anonymiser and the Tool Evaluator, made available to verified UK clinicians at no cost.
• A newsletter. Occasional written updates on AI safety in UK private clinical practice, sent only to people who have asked to receive them.
• Workshops and training events. Practical, skills-focused sessions for clinicians, delivered online or in person. Workshops are educational. They do not constitute clinical psychology, therapy, or mental health treatment.
• Consulting. One-to-one and team work on AI setup, governance, prompts, and workflows for UK private practices.

3. Using the free tools

3.1 Eligibility

The tools are intended for clinicians registered with a UK statutory regulator (for example, HCPC, GMC, GDC, NMC, GPhC). We may verify your status before providing access, and we may withdraw access if it turns out you are not a verified UK clinician.

3.2 Licence to use

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the tools for your own clinical or professional practice. You may not redistribute, resell, sublicense, reverse engineer, or build a competing product from them. The tools and all associated materials remain the intellectual property of What Works Psychology.

3.3 Clinical responsibility stays with you

Our tools are designed to support good practice, not to replace your professional judgement. You remain responsible for the clinical record, for the lawfulness of how you use any third-party AI tool, and for any decision you make on the basis of an AI output. The Clinical Anonymiser is a useful safeguard, but you should always review its output before pasting anything into another system, and you should not rely on it as the sole means of de-identification for genuinely sensitive cases.

3.4 No warranty

The tools are provided on an "as is" and "as available" basis. We make no warranty that they will be uninterrupted, error-free, or fit for any particular purpose, including any specific clinical, regulatory, or legal use case. We will of course try to fix anything that breaks.

4. The newsletter and events list

You may join the newsletter or register interest in an upcoming event by submitting your email through the relevant form. We will only send you what the form says we will send you: regulatory updates for the newsletter, an event date confirmation for the events list. You can unsubscribe at any time by replying to any email we send, or by writing to contact@whatworkspsychology.co.uk.

5. Workshops

The first round of workshops listed on this site is being offered free to attend, with dates to be confirmed. The following terms will apply once paid workshops are offered, and may also apply where a future free workshop has a confirmed date and limited capacity.

5.1 Pricing

Where a workshop is offered for payment, prices will be as advertised at the time of booking and will be inclusive of all applicable taxes. Early bird rates may apply for a limited period before each workshop, subject to availability.

5.2 Payment

Where payment applies, full payment will be required at the time of booking, and your place will not be confirmed until payment has been received and a booking confirmation has been sent to you. We do not currently process card payments through this website. When we do, payments will be handled by a PCI-DSS compliant provider and no card details will be stored by What Works Psychology.

5.3 Confirmation

You will receive a booking or registration confirmation by email. Please check your spam folder if you do not receive this within 24 hours, and contact us if it does not arrive.

5.4 Cancellations by you

If you need to cancel a paid booking, please tell us by email as soon as you can. The default policy is:

• More than 14 days before the workshop, a full refund
• 7 to 14 days before the workshop, a 50% refund
• Less than 7 days before the workshop, no refund

You may transfer a paid booking to another person at any time before the workshop at no charge, provided you tell us in advance.

5.5 Cancellations by us

We reserve the right to cancel or postpone a workshop where minimum participant numbers are not met, or due to circumstances beyond our reasonable control. If we cancel a paid workshop, you will receive a full refund or the option to transfer your booking to an alternative date. If we cancel a free workshop you have registered for, we will let you know as soon as possible and, where we can, offer you an alternative date.

5.6 Non-attendance

If you do not attend a workshop you have booked, without telling us beforehand, no refund will be issued.

5.7 Delivery

We will make every reasonable effort to deliver workshops as advertised. We may make reasonable changes to the content, format, or facilitator where necessary, provided the overall nature and objectives of the workshop remain the same. Workshops are facilitated by Dr Henry Briscoe, or by a suitably qualified associate where agreed in advance.

6. Consulting engagements

Consulting work is offered separately from the tools, newsletter, and workshops. Each consulting engagement is governed by its own engagement letter or written agreement, setting out the scope, deliverables, fees, timing, and any data processing arrangements specific to that piece of work. These Terms apply to any pre-engagement contact through the website, but the engagement letter governs the work itself.

7. Participant conduct

Participants in workshops and training events agree to engage respectfully and professionally. We reserve the right to remove any participant whose behaviour is disruptive, offensive, or otherwise inappropriate, without refund.

For online sessions, participants agree to:

• Join from a private, appropriate environment
• Ensure their camera and audio are functional, where the format requires it
• Refrain from recording any part of the session without our prior written consent

8. Intellectual property

All materials, content, and resources provided through this website, the free tools, the newsletter, and any workshop or consulting engagement are the intellectual property of What Works Psychology. This includes (without limit) the software behind the tools, slide decks, handouts, frameworks, prompts, templates, and digital resources.

You may use these materials for your own personal or professional development, and within your own clinical or consulting practice, only. Reproduction, distribution, resale, public posting, or use in any commercial context aimed at a third-party audience is prohibited without our prior written permission.

9. Limitation of liability

The tools, the newsletter, and our workshops are educational and supportive in nature. They do not constitute professional psychological, medical, clinical, legal, or regulatory advice for any individual case. Results may vary depending on your specific circumstances and the effort you apply.

To the fullest extent permitted by law, What Works Psychology shall not be liable for any indirect, consequential, or special loss arising from your use of this website, the free tools, the newsletter, any workshop content, or any consulting deliverable. Nothing in these Terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

10. Data protection

We process your personal data in accordance with our Privacy Notice. By submitting a form on this website, you agree to the collection and use of your data as described there.

The website itself runs on Google Workspace infrastructure. In particular:

• Google Apps Script and Google Sheets handle form submissions, waitlists, and subscriber data.
• Google Fonts and Fontshare are used to load typefaces when you visit the page.

We may add or change providers in future (for example, a dedicated email tool for the newsletter, or a card payment provider for paid workshops). When we do, we will update the Privacy Notice before the change takes effect.

11. Changes to these Terms

We may update these Terms from time to time to reflect changes in what we offer or in the law. Updated Terms will be published on this page with a revised effective date. Continued use of the website, the tools, the newsletter, or our workshops following any update constitutes acceptance of the revised Terms.

12. Governing law

These Terms are governed by English law. Any disputes arising from these Terms, your use of the website, or your participation in any service offered by What Works Psychology will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact